Tara Clayton, Senior Claim Consultant at Willis Towers Watson

Transform - Senior Housing News

Nov 02 2020 | 00:29:27

00:00 / 00:29:27

Show Notes

Covid-19 has made risk management more critical for senior living operators — but, challenges that existed prior to the pandemic have not gone away. Arbitration agreements, fall reduction and response, communication and documentation practices, and early claim resolution are among the “Risk Management 101” topics that Tara Clayton, senior claim consultant at Willis Towers Watson, addresses in this episode of Transform. In this episode, learn about: — Tips for utilizing arbitration agreements — Best communication practices and how providers slip up — Covid-19 risks and efforts to shield providers

Other Episodes

Episode

June 09, 2025 • 00:31:58

Adam Benton, Co-Founder, Stellar Senior Living

Stellar Senior Living wants to enrich the lives of 30,000 people by 2030. To achieve this goal, the company has strategically scaled its portfolio...

Episode

June 23, 2021 • 00:30:07

David Barnes, President, Watermark Retirement Communities

To reach the baby boomers, senior living operators are going to have to offer them something more than engagement. Instead, the baby boomers will...

Episode

December 11, 2020 • 00:28:14

Chip Gabriel, Executive Chairman of Generations LLC

Like other senior living providers, Generations LLC has faced lower occupancy rates and higher expenses due to Covid-19. But Executive Chairman Chip Gabriel is...